As a Kinder Home Care client, you can expect:
To be treated with dignity and respect and to be safeguarded from the risk of abuse.
To ensure that all health and safety procedures are followed at all times.
The highest standards possible of the quality of the service provided and we use appropriate methods to achieve this.
To be provided with information concerning the services offered and given updates of any changes to those services
Our clients will be assured of continued services in times of adverse weather. We have a 24 hour emergency contact service running 7 days a week.
Our registration with the Care Quality Commission enables us to provide care under the following regulated activities as defined in the Health and Social Care Act 2008.